The contents of this file have been pulled from Apollo and Artemis Upgrade Procedure_3.0.2.docx "\\CALREC-FILE\Software Test\All Consoles\Supporting Docs\Apollo\3.0.2 Apollo Supporting Docs\Apollo and Artemis Upgrade Procedure_3.0.2.docx" Installing The SNMP Agent ========================= The SnmpAgent has changed in version 3.0.1. Care should be taken so that only the new one is running. The SNMP Agent is a windows service that allows AWACS messages displayed in the Console PC Application to be forwarded to an external SNMP server. These instructions cover only the installation of the service. For configuration of the SNMP agent, please see AWACS over SNMP.pdf To identify this application, use the Windows Services application and look for Display name: Calrec SNMP Agent Description: Sends SNMP traps for System Status errors Before installing check that an old version is not installed. If so this should be removed first (see Installing the SNMP Agent (pre-3.0.0) ) 1a. Installing on an Apollo --------------------------- 1.1. Log on to the Console PC with admin privileges (user: CalrecAudioAdmin password: calrec) 1.2. Copy the installer package to C:\Calrec 1.3. Start a command prompt. 1.4. Change directory to C:\Calrec\SnmpAgent 1.5. Install the SNMP agent service using the following command: SnmpAgent -i 1.6. The SNMP agent service starts automatically 1.7. Launch Google Chrome and type localhost into the address bar 1.8. If setup correctly, ‘connected to primary’ will be displayed in the top right of the browser window 1.9. Any AWACS messages currently displayed in the Console PC Application will now be displayed in the browser, ready to be forwarded on to a connected SNMP server. 1b. Installing on a Summa ------------------------- 1.1. Log on to the Installation PC with admin privileges 1.2. Start a command prompt. 1.3. Change directory to C:\Program Files (x86)\Calrec Software Updater\ 1.4. Install the SNMP agent service using the following command: SnmpAgent -i 1.5. The SNMP agent service starts automatically 1.6. Launch Google Chrome and type localhost into the address bar 1.7. If setup correctly, ‘connected to primary’ will be displayed in the top right of the browser window 1.8. Any AWACS messages currently displayed in the Console PC Application will now be displayed in the browser, ready to be forwarded on to a connected SNMP server. 2. Unistalling --------------- 2.1. Log on to the Console PC with admin privileges (user: CalrecAudioAdmin password: calrec) 2.2. Start a command prompt. 2.3. Navigate to the directory where it was installed 2.4. Uninstall the SNMP agent service using the following command: SnmpAgent –u 3. Creating A ShortCut ----------------------- If required, a shortcut to the SNMP configuration screen can be created using the following properties: 3.1. Target: “C:\Program Files\Google\Chrome\Application\chrome.exe” --app=http://localhost 3.2. Start in: “C:\Program Files\Google\Chrome\Application” ############################################################################################################################################################################# Installing the SNMP Agent (pre-3.0.0) ===================================== The SNMP Agent is a windows service that allows AWACS messages displayed in the Console PC Application to be forwarded to an external SNMP server. These instructions cover only the installation of the service. For configuration of the SNMP agent, please see AWACS over SNMP.pdf To identify this application, use the Windows Services application and look for Display name: SnmpAgent Description: Calrec SNMP Agent 1. Log on to the Console PC with admin privileges (user: CalrecAudioAdmin password: calrec) 2. Install the SNMP agent service using the following script: C:\Calrec\SnmpAgent\bat\installService.bat N.B. If the Console PC is running Windows 7, this script must be run as administrator (right click, ‘run as administrator’) 3. Restart Windows to launch the SNMP agent service and again login with admin privileges 4. Launch Google Chrome and type localhost into the address bar 5. If setup correctly, ‘connected to primary’ will be displayed in the top right of the browser window 6. Any AWACS messages currently displayed in the Console PC Application will now be displayed in the browser, ready to be forwarded on to a connected SNMP server. 7. The SNMP agent service can be uninstalled at any time using the following script: C:\Calrec\SnmpAgent\bat\uninstallService.bat N.B. If the Console PC is running Windows 7, this script must be run as administrator (right click, ‘run as administrator’) If required, a shortcut to the SNMP configuration screen can be created using the following properties: Target: “C:\Program Files\Google\Chrome\Application\chrome.exe” --app=http://localhost Start in: “C:\Program Files\Google\Chrome\Application” Problems installing the SNMP Agent on a 64-bit Windows PC ========================================================= The SNMP Agent requires Java 6. Java 6 is installed on all factory supplied Console and Core PCs. If configuring the SNMP Agent to run on a 64-bit Windows host PC (Windows 7, 8 or 8.1), it is still necessary to install Java 6. Java 6 runs at 32-bit, so installs into a different location on a 64-bit PC, as such further manual configuration is required. N.B. Java 6 (32-bit) and a 64-bit version of Java 7 can co-exist on the host PC for use with other applications. 1. Right click on “Computer” (or “This PC” in Windows 8.1) and select “Properties” 2. Select “Advanced system settings” and in the “Advanced” tab, click on “Environmental Variables” 3. In the lower table (“System variables”) scroll down and find the variable “Path” 4. Click “Edit”, then modify the “Variable value” by adding (taking care not to change any existing text in this field) the following to the end of this line: ;C:\Program Files (x86)\Java\jre6\bin 5. Click “OK” 6. Now click “New” to add a new system variable with the “Variable Name” of: JAVA_HOME and the “Variable Value” of: C:\Program Files (x86)\Java\jre6 7. Click “OK” 8. Click “OK” to close all remaining open windows, then close any command line windows or applications using java before installing the SNMP Agent as detailed above