============================================ ASTRO 25 Mobile CPS R20.01.00 ============================================ - For ASK and Owner System ID users only: It is highly recommended to update the codeplug in the radio with this version of the CPS. - Windows 8 is supported in R19.01.00 CPS and higher. - The vendor has phased out support for the parallel port adapter DS1410E. Therefore Motorola does not support the parallel port on Windows 7 or x64 bit machines or above. - POP25 feature is NOT supported with VISTA operating system. - Please note that Secure ARS communication via POP25 requires the ARS tool to be installed. Issues fixed in this release: ============================= - Feature interaction issue between ASK (Advanced System Key) and Owner system ID New Radio Features Supported: ============================= There are no new radio features supported in this version of the CPS. It will support all features supported by current and previous firmware versions. For VISTA Users: ================ The following configuration on Vista Home Premium and Business Premium needs to be set for the CPS to function properly: - Vista Theme should be set to Windows Classic. - Codeplug archive names should not exceed 30 characters. - A Vista compatible printer is required for using the Print functionality in the CPS. - In order for the PDA to synch successfully with CPS on Vista, Windows Mobile Device Center should be used. It can be downloaded from http://www.microsoft.com/windowsmobile/devicecenter.mspx, Special FCC Regulation Note: ============================ - FCC NARROWBANDING MANDATE FOR ASTRO RADIOS Per the FCC Rule Part 90 requirements on narrowbanding, VHF and UHF radios imported or manufactured after 12/31/2012 will no longer be authorized to operate on 25 kHz channel bandwidth. The exception to Rule Part 90 narrowbanding requirements are for radios operating only within 470-512 MHz frequencies (T-Band), which will continue to support 25 kHz channel bandwidth functionality. The FCC requires that a radio is authorized to operate within the specified bandwidth and that the user is required to have a FCC license to operate in that mode. NOTE: After the FCC mandate takes effect, specific frequencies in VHF and UHF are still allowed to operate at 25 kHz. Examples of VHF and UHF services that are not subject to Part 90 narrowband include: Part 80 marine frequencies, Part 87 aviation frequencies, Part 95, FRS/GMRS and MURS, Part 97 amateur frequencies, and NOAA weather channels. Tutorials Update: ================ Help format requires Microsoft Internet Explorer version 6 or higher. It is strongly recommended to install the tutorials with this version of the CPS. If both portable and mobile CPS's are used, it is recommended to update both at the same time, and tutorials should be installed with BOTH versions. Note: Double-clicking a link within the help text might generate an error message. Important Change Control Head information: ========================================== Make sure to perform the following steps when changing to 'O5/O3' control head from Wx control heads in the XTL 5000 radio: 1) FLASHport upgrade the radio using appropriate 'Refresh' FLASHkey 2) From the Change Control Head Window in the CPS, select the new "O5" control head 3) Write the codeplug to the radio 4) Physically change the old control head to the new "O5" or "O3" control head More information can be found under Help-> CPS help topics -> Index -> 'Change - to the New ASTRO 25 Control Head' System Requirements: ==================== Operating Systems: Windows XP (SP 3 or higher) Vista 32-bit (SP 2 or higher) Windows 7 (SP 1 or higher) Windows 8 NOTE: XP upgrade, Vista upgrade, Windows 7 upgrade and Windows 8 upgrade from other operating systems is not supported. Hardware Requirements: ====================== Processor 400 MHz or higher Pentium grade Processor for XP Vista, windows 7 and Windows 8 require 1 GHz Memory 512 MB RAM minimum for XP 1 GB RAM minimum for VISTA 1 GB RAM for Windows 7 32-bit, 2 GB RAM for Windows 7 64-bit 1 GB RAM for Windows 8 32-bit, 2 GB RAM for Windows 8 64-bit Hard Disk Space 1 Gigabyte Drive with 350 MB minimum free space (for a Typical Installation, including Help Audio-Visual Tutorials) or 150 MB minimum free space (for a Compact installation) 40 GB hard drive for Vista 16 GB minimum free space for Windows 7 32-bit or 20 GB for Windows 7 64-bit 16 GB minimum free space for Windows 8 32-bit or 20 GB for Windows 8 64-bit Peripherals Microsoft Windows supported Mouse or Trackball Microsoft Windows supported Serial Port for radio communication Microsoft Windows supported Printer Port for report printing CD-ROM for software installation NOTE: For computers that are not equipped with a serial port, radio communications may be possible with the use of an off-the-shelf USB to RS232 converter, such as the IOGEAR USB to Serial/PDA Converter Cable. Known Issues: ============= 1) Drop down items in table fields cannot be accessed when using Windows XP Professional "Windows XP Style" display. If this issue is encountered, change the display setting to "Windows Classic Style" for proper functionality. 2) Attempting to Read from or Write to a radio with the CPS while the Tuner, Data Link Manager, or synchronization software for a PDA is open and communicating with a radio will cause a communication failure. 3) Due to French import laws, the Microsoft encryption support used to create archive (.cpg) files with the CPS (Customer Programming Software) is not available on the French version of the Windows Operating Systems. Therefore, there is no way to save archive files when the CPS is installed on the French version of Windows. Until import laws are changed such that Microsoft can provide encryption support, this feature can not be addressed. 4) Under Tools->FLASHport->Read Radio Configuration, closing the dialog box by pressing the 'X' in the upper right of the dialog while the application is still busy (the cursor is shaped like an hourglass) may terminate the application. 5) Memory issues have been reported when 3 or more sessions of the CPS are open at the same time. 6) Very seldom, communication errors might be encountered during radio read/write, if this happens, reset the radio and try again. 7) If Logitech MouseWare version 9.76 is installed on the PC, it causes Tools>Reports to fail and enter corrupt data in the registry. This occurs when an ampersand is entered as part of a Zone Channel name. If the MouseWare is either removed or upgraded to MouseWare version 9.79.1 or later, it resolves the problem. 8) PDA application does not support HPD 1000 radios. 9) Once starting to read or write codeplug via POP25, the process can't be cancelled. Depending on the size of codeplug, this process could take long time (3 to 8 minutes). 10) Please avoid saving an invalid codeplug with "~" characters in table fields. Doing so may cause the application to terminate. 11) If a communications error is encountered when attempting to Clone HPD 1000 radios (mostly while running in Windows 2000), in the CPS, under View -> Options -> Timer Options tab, change the value of 'Clone/Read/Write Timer (sec)' field to '5' or higher. 12) If a communications error is encountered when attempting to FLASHport update radios, in the CPS, under View -> Options -> Timer Options tab, change the set the value of 'FLASHport Timer' fields to '40' or higher 13) If an Advanced System Key(ASK) fails to load, close the currently open codeplug and reopen it. The System Key should be active, even though an error message may appear. 14) When formatting an Advanced System Key, the 'Initialize' message may appear several times. Please select 'Cancel' to proceed. 15) 'Failsoft Connect Tone' field can only be Advanced System Key protected if 'Connect Tone' is also protected. Specific protection for this field is not supported. 16) Voice Files do NOT get copied when using POP25 feature. 17) "Preset Zone and Channel Enable" should NOT be enabled when using a DTMF mic. 18) Help files may not open after importing a csv file. If so, close and re-open CPS for the help files to open successfully. 19) Codeplug archive names should not exceed 30 characters on Windows 7 and VISTA. 20) Users of the Network Radio Programmer on Windows 7 64-bit machines may see a "Program Compatibility Assistant" popup displayed during installation. This is due to Microsoft .NET Framework 1.1 compatibility issues with those machines. After continuing the installation by clicking the "Run program" button on the popup, the Network Radio Programmer feature can still be used on the machine. 21) Control Head Sync Choose Radio Configuration dialogue does not fit on all screen resolutions 22) Attempting to Read from or Write to a radio with the CPS before the radio has enumerated will cause a communication failure. 23) Please note that the 'Emergency Revert Channel' field in the ASTRO tab for each Conventional Personality will become invalid if it references a Channel whose system is a DVRS ASTRO System with Dynamic Regrouping Enabled. 24) If Network Radio Programmer fails to communicate with CPS by "Intranet" Setting, changing the option to "Internet" to make it work. The reverse is true. If Network Radio Programmer fails to communicate with CPS by "IP Address" option, changing the option to "PC name" to make it work. The reverse is true. Installation: ============= 1) It is no longer required that the previous version of the application be uninstalled before installing this release. Note that this does not allow multiple versions to be installed, rather the already installed application will be upgraded. 2) When the Installation CD is inserted into the CD-ROM drive, the installation will start automatically if auto start is enabled for the PC. Follow the on-screen instructions to install the software. 3) Please refer to the CPS Programming Installation Guide, which is included with this software for more detailed information. 4) If a file installed by the CPS later becomes corrupted, the Repair option on the Installation CD may be used to restore it. It is very important that the Installation CD for the same version that is installed on the computer is used for Repair. Use of a different version in an attempt to Repair an installation will result in further corruption. 5) If the PC has never had a 1-Wire USB device connected to it before, such as the USB dongle used for FLASHkeys or Advanced keys, then plug it in right after installation to complete the USB install. If it is not recognized or if auto-detect can not locate the USB device driver, then point the New Hardware Wizard's Driver installer to it in the install drive, such as "C:\". The wizard should then find and install the driver automatically. Connecting the PC to the Radio: =============================== Do not use the Radio Interface Box (RIB), Smart Radio Interface Box (SRIB) or any of the cables that plug into those boxes. Use only the following direct PC to radio cables: ASTRO Spectra Plus / XTL 5000 RS232 cable = HKN6155 XTL 5000 High Power / XTL 5000 with 'O5' Control Head / XTL 2500 / XTL 1500 / PM 1500 RS232 GCAI cable = HKN6183 XTL 5000 High Power / XTL 5000 with 'O5' Control Head / XTL 2500 / XTL 1500 / PM 1500 USB GCAI cable = HKN6184 HPD 1000 USB Cable = HKN6177A (6 ft) or HKN6178A (16.5 ft) When using the USB cable, be sure to always click "Yes" on the Digital Signature window whenever it is displayed by the operating system. Note that the USB cable can be used only with Windows XP Service Pack 1 or higher and operating systems. The CPS or Tuner application must first be installed before attaching the USB cable and turning the radio on. For additional cables information, go to Help-> CPS help topics -> Index -> Part Numbers. For POP25 Operation: ==================== TCP Retransmissions on your machine needs to be set to 5 or higher. Motorola recommends that if the following registry keys are defined on your system, they be set to the following values for POP25 operation: On Windows 7, Windows Vista and XP: HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Services \Tcpip \Parameters \TcpMaxDataRetransmissions - 5 or more On XP Only: HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet \Services \Tcpip \Parameters \TcpMaxConnectRetransmissions - 3 or more For help on editing registry values, read Microsoft online support at http://support.microsoft.com /kb/256986. - While the POP25 operation is in progress, do NOT attempt to start a second session until the first is done. - In order to do a differential write during POP25 (OTAP), the radio must first be read via POP25 and then written using the CPS Write Device function. Differential write is only effective for one read/write session. After one differential write, the radio must be read again to perform another differential write otherwise a full write will be done for subsequent writes. Note: Differential write is not supported for any Clone feature. When doing a Clone operation or Full write to a radio, please ensure that the "Update Only Modified Fields via OTAP" field in View -> Options -> POP25 Parameters page is NOT enabled. Conventional POP25 Operations: ============================== Please note that Conventional POP25 requires the MTU size to be set to 512 bytes. The Maximum Transfer Unit (MTU) size of an over-the-air datagram is 512 bytes plus a 13 byte encryption header if secure messaging is being used, resulting in an overall total datagram size of 525 bytes. If excessive failures occur when doing Conventional POP25 on Windows Vista and Windows 7 Operating Systems please do the following: 1. Open a command line window as an Administrator (ie. right click on All Programs > Accessories > Command Prompt and select Run as administrator) ... 2. Type the command netsh and wait for prompt 3. Type the command interface and wait for prompt 4. Type the command ipv4 and wait for prompt 5. Type the command show subinterfaces from the ipv4 prompt and to see list of interfaces. 6. The connection interface being used should be listed under the Interface heading in the result list: 7. Type the command set subinterface "" mtu=512 store=persistent For example, set subinterface "Local Area Connection 3" mtu=512 store=persistent from the ipv4 prompt and to set the MTU size. Programming Hints: ================== 1) For trunking customers, the first time the CPS is started, navigate to the User Settings Dialog under the Tools menu and set up the directories where the system key files will be stored. 2) To retrieve data from ASTRO Spectra codeplugs, first read the codeplug into the ASTRO Spectra CPS and use the top node drag and drop feature to copy the data into the ASTRO Spectra Plus or XTL codeplug. Drag and drop is a very powerful and time-saving tool, but the data should always be verified before writing to a radio. The Drag and Drop Report can help with this verification. Please view the Drag and Drop Tutorial included in Help for more information. 3) To get help on a field, press F1 while focus is on the field, or click on the Help button on the tool bar (an Arrow with a question mark) and then click on the field for which help is desired. 4) For more information on the features available in the Windows CPS, we suggest viewing the audio-visual help tutorials. They can be accessed from the CPS menu by selecting Help->CPS Help Topics, and then double- clicking on CPS-User...Audio & Video Tutorials, then The Tutorials Menu. Then select the appropriate tutorial. Legal Notices ================================== This media, or Motorola Product, may include Publicly Available Software (Open Source Software, Freeware, Shareware). Please reference the Motorola Publicly Available Software Legal Notices File, MOTOROLA_OSS_LEGAL_NOTICES_FILE-CPS.txt, located in the Legal folder found in the CPS installation directory, for the Publicly Available Software licensing terms, attributions, acknowledgements, and other software information details.