Thank you for choosing Ross

You've made a great choice. We expect you will be very happy with your purchase of Ross Technology. Our mission is to:

1.        Provide a Superior Customer Experience

·         offer the best product quality and support

2.        Make Cool PracticalTechnology

·         develop great productsthat customers love

Ross has becomewell known for the Ross Video Code of Ethics.It guides our interactions and empowers our employees. I hope you enjoy readingit below.

If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions@rossvideo.com.

 

 

David Ross CEO, Ross Video

dross@rossvideo.com

Ross Video Code of Ethics

Any company is the sum total of the people that make things happen. At Ross, our employees are a special group. Our employees truly care about doing a great job and delivering a high quality customer experience every day. This code of ethics hangs on the wall of all Ross Video locations to guide our behavior:

1.        We will always act in our customers’ best interest.

2.        We will do our best to understand our customers’ requirements.

3.        We will not ship crap.

4.        We will be great to work with.

5.        We will do somethingextra for our customers, as an apology, when somethingbig goes wrong and it's our fault.

6.        We will keep our promises.

7.        We will treat the competition with respect.

8.        We will cooperate with and help other friendlycompanies.

9.        We will go above and beyond in timesof crisis. If there's no one to authorize the requiredaction in times of company or customercrisis - do what you know in your heart is right. (You may rent helicopters if necessary.)