DashBoard Control, Monitoring, and Workflow Automation System User Guide

Version 8.3

 

 

 

 

 

 

 

 

 

Thank you for choosing Ross

You've made a great choice. We expect you will be very happy with your purchase of Ross Technology.

Our mission is to:

1.Provide a Superior Customer Experience

offer the best product quality and support

2.Make Cool Practical Technology

develop great products that customers love

Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and empowers our employees. I hope you enjoy reading it below.

If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions@rossvideo.com.

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David Ross
CEO, Ross Video
dross@rossvideo.com

Ross Video Code of Ethics

Any company is the sum total of the people that make things happen. At Ross, our employees are a special group. Our employees truly care about doing a great job and delivering a high quality customer experience every day. This code of ethics hangs on the wall of all Ross Video locations to guide our behavior:

1.We will always act in our customers’ best interest.

2.We will do our best to understand our customers’ requirements.

3.We will not ship crap.

4.We will be great to work with.

5.We will do something extra for our customers, as an apology, when something big goes wrong and it's our fault.

6.We will keep our promises.

7.We will treat the competition with respect.

8.We will cooperate with and help other friendly companies.

9.We will go above and beyond in times of crisis. If there's no one to authorize the required action in times of company or customer crisis - do what you know in your heart is right. (You may rent helicopters if necessary.)

 

 

 

 

 

 

DashBoard User Guide

Ross Part Number: 8351DR-004-8.3

Publication Date: June 22, 2017. Printed in Canada.

Software Issue: 8.3

The information contained in this Guide is subject to change without notice or obligation.

Copyright

© 2017 Ross Video Limited. Ross® and any related marks are trademarks or registered trademarks of Ross Video Limited. All other trademarks are the property of their respective companies. PATENTS ISSUED and PENDING. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Ross Video. While every precaution has been taken in the preparation of this document, Ross Video assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Patents

Ross Video products are protected by patent numbers US 7,034,886; US 7,508,455; US 7,602,446; US 7,802,802 B2; US 7,834,886; US 7,914,332; US 8,307,284; US 8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US 8,743,292 B2; GB 2,419,119 B; GB 2,447,380 B. Other patents pending.

Environmental Information

The equipment that you purchased required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment.

To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse or recycle most of the materials from your end-of-life equipment in an environmentally friendly and health conscious manner.

The crossed-out wheeled bin symbol invites you to use these systems.

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If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration.

You can also contact Ross Video for more information on the environmental performances of our products.

Company Address

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Ross Video Limited 

8 John Street
Iroquois, Ontario
Canada, K0E 1K0

Ross Video Incorporated 

P.O. Box 880
Ogdensburg, New York
USA 13669-0880

 

 

General Business Office:

 

(+1) 613 · 652 · 4886

 

Fax:

(+1) 613 · 652 · 4425

 

 

 

 

Technical Support:

(+1) 613 · 652 · 4886

 

After Hours Emergency:

(+1) 613 · 349 · 0006

 

 

 

 

E-mail (Technical Support):

techsupport@rossvideo.com

 

E-mail (General Information):

solutions@rossvideo.com

 

Website:

http://www.rossvideo.com