To access the built-in Help system, click Help in the main toolbar.
Alternatively a user can press F1 to open Dynamic Help. The user can then click on areas of the window to display corresponding help information.
The DashBoard User Guide is also supplied as a print-ready PDF file on the Ross Video website.
At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.
Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service and technical support is provided directly by Ross Video personnel. During business hours (Eastern Time), technical support personnel are available by telephone. After hours and on weekends, a direct emergency technical support phone line is available. If the technical support person who is on call does not answer this line immediately, a voice message can be left and the call will be returned shortly. This team of highly trained staff is available to react to any problem and to do whatever is necessary to ensure customer satisfaction.
•Technical Support: (+1) 613-652-4886
•After Hours Emergency: (+1) 613-349-0006
•E-mail: techsupport@rossvideo.com
•Website: http://www.rossvideo.com